Who we are
SaLT by the Sea is an independent Speech and Language Therapy service providing face-to-face services and support online. The service is owned and managed by Speech and Language Therapist, Bryony Rust.
Privacy and personal data storage is taken very seriously. All measures are taken to ensure that your information is safe, secure and necessary. We only store information that is needed in order to provide a service.
This privacy policy lays out for you how your data is used, stored and managed.
What personal data we collect and why
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Google Analytics
When someone visits www.saltbythesea.com we use a third party service, Google Analytics, to collect standard internet log information and visitor behaviour patterns. We do this to find out what types of information is of most interest to people, and to inform future content. This information is anonymous.
Mailing list
When you sign up for the SaLT by the Sea newsletter your first name and email address is stored on a third party mail provider: Mailchimp. This information is used to send you mail and address it to you personally. Mailchimp provides statistics about email opening and clicks using industry standard technologies. For more information, please see Mailchimp’s privacy notice. You can unsubscribe to general mailing at any time by clicking the ‘unsubscribe’ link at the bottom of every newsletter.
Client data
If you become a client, then additional information is stored as part of the service provided. This includes written case notes, audio/video clips and postal address. When you become a client you will be asked to sign a consent form that includes further details on this.
How we keep your data safe
Your information is stored on an encrypted, password-protected laptop. Some information is stored on third party systems, as part of the service that is provided. These third parties act as data processors and have their own privacy policies that also protect your data. The following third parties are used by SaLT by the Sea:
- Dropbox (for secure storage of case files)
- Calendly (for gathering contact details when you request a phone consultation)
- Cliniko (for securely storing client casenotes and files)
- ClearBooks (for sending invoices and receipts via email)
- Oracle Cloud (for hosting the website and database)
- Amazon Web Services (for media storage)
- Sendinblue (for newsletter/group and transactional mail)
- Google Docs (for feedback and consent forms)
- Gmail (for sending and receiving individual emails)
Access to your personal information
If you wish to view your personal information or have it amended/deleted then you can email your request to Bryony Rust: [email protected]
Changes to this privacy notice
This policy was written in May 2018 as part of a policy review in order to comply with General Data Protection Regulations. The policy is reviewed annually and was most recently reviewed in June 2022.